With tobacco quitting journeys, one size doesn’t fit all. Having access to a quit-smoking coach via live chat increases chances for success. Learn how online chat can be the missing link your tobacco cessation program needs to be more effective.

A ban on flavored tobacco products, including menthol tobacco, provides a significant opportunity for employers and health plans to encourage individuals to consider (or reconsider) quitting. Learn how a multi-modal program can help translate interest in quitting prompted by a menthol ban into a successful quit.

Incentives can generate higher rates of smoking cessation compared to those who only receive information about quitting. But they can have a downside, too. Incentives can unintentionally foster resentment in those who don’t really want to quit but feel forced to do so. Here's how live chat coaches approach the disengaged.

The best treatment for tobacco use provides each person with a personalized quit plan and makes support and medication conveniently accessible. Learn the 4 hallmarks to providing easily accessible individualized treatment.

Smoking and employee productivity don’t typically fit together. When you understand what happens inside a smoker’s brain, you can better understand why.

Despite all we know about the health problems caused by using tobacco, people continue to smoke, dip or chew. This can seem baffling. Learn why people can't just stop smoking.

To help smokers quit, many employers and health plans still offer programs with phone coaching. Yet the average quitline participant now takes less than two calls. See how online quit-smoking programs reach more tobacco users.

With the right online communities, employers can kickstart and sustain engagement in employee health. Research shows that even complex and costly addictions, such as tobacco use, can be overcome with active support from an online community.

For many of us, cell phones are our lifelines to the outside world. Yet, we spend WAY more time on our phones doing things OTHER than talking.Today’s popular communication channels—such as live chat, email and texting—provide the privacy and ability to connect with others when it works for us.