Our clients work directly with a Client Success Manager experienced in tobacco cessation and workplace policies proven to reduce smoking rates. Our team does all the heavy lifting related to launching and supporting your program! We keep you informed at every stage so you will not be faced with surprises. We work with you on strategy and tactics, including how to promote the program and integrate it with your other benefit offerings. When you are successful, we are successful.
To help you implement the EX Program and track ongoing performance, our team offers:
Though 68% of smokers want to quit, it can be daunting for a smoker to enroll. You know your population, and our client success managers know what kind of messaging hits home with smokers. Together, we’ll develop a creative, customized plan to promote your program in a way that fits with your overall messaging. We provide co-branded content for newsletters, Facebook and Twitter posts, and other materials — not just when you launch but throughout the year in a series of timely, relevant campaigns.
We provide data on enrollment, population demographics, and usage of the EX Plan, medication fulfillment, chat coaching, and text messaging. Results are benchmarked against other clients. Our client success manager reviews reports with you to highlight program impact and areas for improvement. We provide incentive reporting in support of benefit design and premium differentials.