An app to quit smoking, vaping, and nicotine use

On-the-go access to live chat coaches

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The EX® Duo app to quit smoking, vaping, dipping or chewing tobacco delivers a premium coaching experience.

The Ex Duo App

EX Duo puts an EX Coach in the pocket for on-the-go confidential support throughout a participant’s quit journey. Every chat in the EX Duo app to quit smoking, vaping, and nicotine counts toward the participant’s overall program completion to earn an incentive or remove a surcharge, if your organization offers this. No appointment is necessary to chat with an EX Coach via the app.

Through the EX Duo app, participants can:

Chat instantly

  • Connect immediately with an available EX Coach in English or Spanish
  • Get answers to quitting questions
  • Learn strategies to cope with cravings, withdrawal, stress, or anxiety
  • Find support to help someone else quit smoking, vaping, dipping or chewing tobacco
  • Get guidance on choosing a quit medication and how to use quit medication (as well as any side effects)
  • Order free nicotine patches, gum, or lozenges to be home delivered
mobile device showing the welcome screen for the EX Program mobile app
mobile phone showing the chat history feature on the EX Program mobile app

View chat history
(available only in the app)

  • See a past record of each EX Coach they’ve chatted with in the past
  • Easy access to view an entire chat history for each time they’ve chatted
Change nothing, this program works if you stick with it and the support team has always been ready and willing to help.
— EX Member
Live chat is nice that it's subtle, like a friendship. And Margaret (EX Coach) gave me great advice that I had never heard before.
— EX Member
I am really looking forward to being free from cigarettes. The EX Program has really helped me with understand the relationship I have with tobacco and how to say goodbye to something I've relied on for many years!
— EX Member
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