Not your typical quitting smoking app

Connect with and expert in our app

Connect with an expert quit coach in our quitting smoking app any time, from anywhere.

Our quitting smoking app offers an alternative way to chat with an EX Coach. Through our companion mobile app, participants can chat, schedule a chat, and receive notifications about appointment reminders and real-time EX Coach availability.

From 2020 to 2021, we saw a 40% increase in mobile use to access chat with EX Coaches. To make access even easier, we launched our quit smoking app for live chat coaching in 2022.

Our companion app for live chat coaching offers:

Ability to add touchpoints with push notifications to increase engagement with users

Opportunity to easily engage in live chat

Another way to interact with coaches to receive at-home quit medication, which can improve quitting outcomes

Easy-to-access chat history and chat transcripts for participants

We see the average chat with an EX Coach last 15 minutes or more. By comparison, most calls to quitlines last 5 minutes or less.

Learn more about the efficacy of our live chat coaching to support tobacco users to quit in our blog Is Live Chat Coaching an Effective Quit Smoking Method?

Human Resources Today